Formal complaint to RECA - Select this option to submit a complaint about a licensee or an individual you believe is carrying out activities that require a licence and doesn't have one. You can track the status and progress of your complaint by submitting the complaint and then creating an account. RECA will only examine complaints that fall under its jurisdiction (Real Estate Act and Rules).
Report fraud or a misconduct to RECA - Select this option to report misconduct, including fraud. This is different than filing a formal complaint. You will not be considered a formal complainant and do not have any rights to appeal or track the progress of your submission. You have the option to submit information anonymously or allow RECA to contact you. If you select anonymous, RECA cannot guarantee anonymity. Anyone investigated as a result of the information submitted may speculate on who submitted it. A statement or supporting documents may also inadvertently disclose information about who submitted the information.
You must be logged out to submit an informal complaint.